Last updated: August 8, 2026
These Terms and Conditions (the "Terms") form a legally binding agreement between the User ("you" or "User") and individual publisher of Neurree (the "Publisher"). The Terms between the User and the Publisher becomes effective upon acceptance of the Terms and conclusion of the registration. The Terms form the legal framework for the use of the products.
Please read these Terms carefully before using the Neurree mobile application (the "App"). By downloading, installing, registering or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
We may modify these Terms from time to time. When we make material changes, we will provide notice through the App or by email to the address associated with your account. Continued use of the App after the effective date of the updated Terms constitutes acceptance of the new Terms.
2.1 Age. You must be at least 18 years old to use the App. By using the App you represent and warrant that you meet this age requirement.
2.2 Account required. You cannot use the App without creating an account (email and password). You are responsible for providing accurate information when registering and for maintaining the confidentiality of your account credentials.
3.1 Account creation. To create an account you must provide a valid email address, a display name, a password, and answers to three security questions of your choice (used to verify your identity during password recovery). You are responsible for all activities that occur under your account.
The email address you provide must be one you control. When you register with an email address and password we will send a verification code to it, and you must enter that code in the App to finish setting up your account. If you register using your Google Account or Sign in with Apple, no code is sent, because those providers have already verified the address.
This applies to accounts created on or after 8 August 2026. Accounts created before that date are not required to verify their address.
3.2 Registration data, in particular, the email address, will not be published, but will be treated confidentially and will only be used for the implementation and transaction of this user contract. Each user may only register once. The email address will only be used in connection with the products and will not be passed on to third parties of the Publisher. You are responsible for keeping the address current: notices under section 15 are effective when sent to the address on your account, and account recovery may not be possible if we cannot reach you there.
The password used for access must be treated confidentially and may not be disclosed to third parties. The same applies to your security question answers. The Publisher will never ask the user for their password, except for the purpose of identification on the app or website. If there is reason to suspect that an unauthorized third party has knowledge of access data and/or misuses an account, we recommend an immediate password change.
The contract for the use of the products between the user and Publisher is formed by the user entering their email address, accepting Publisher's Privacy Policy and Terms and Conditions by clicking on a checkbox, and completing the registration by clicking the confirmation button.
3.3 Registration via the app is similar to the registration process according to section 3.2 and differs only as follows: Instead of registering via the website, registration takes place directly via the app. Instead of a direct registration, you may also register using your Google Account or, on iOS devices, Sign in with Apple; in that case your email address (or an Apple private relay address) is provided to us by the respective sign-in provider.
3.4 Leaderboard. The App includes a leaderboard on which your display name, avatar and game score are visible to other users of the App. Your email address is never shown to other users. If you prefer not to be identifiable, you may use a pseudonym as your display name.
3.5 Account deletion. You can delete your account at any time directly in the App via Settings → Danger Zone → Delete Account. Deletion is immediate and permanently removes your profile, scores, security questions, and any linked sign-in data. Alternatively, you may send a deletion request to support@neurree.com. We will process account deletion requests in accordance with our Privacy Policy and applicable law. Some information may remain in backups or where retention is required by law.
3.6 Suspension & termination. We may suspend or terminate your account, or restrict your access to the App, at our discretion if you violate these Terms or where required by law. Examples of grounds for suspension or termination include (but are not limited to) prohibited conduct listed in Section 4.
3.7 Storage of contract text. We save the text of the contract and send the user the order data and our general terms and conditions by email. The general terms and conditions can be viewed and downloaded by the user on our website https://neurree.com/legal/TaC.pdf
You agree not to, and will not assist or enable others to, do any of the following while using the App:
We reserve the right to investigate violations of these Terms and to cooperate with law enforcement in prosecuting violators.
Apart from your display name and avatar selection, the App currently does not allow users to submit or post user-generated content. If future features permit user content, any such content will be governed by additional terms and policies which you must accept when those features are enabled.
Unless the content is expressly labelled as creative commons all texts, images and other works created by the Publisher are protected by copyright and any use beyond the respective products and services requires prior consent.
6.1 Ownership. The App, its look and feel, all software, design, text, graphics, trademarks, logos, icons, and other content (collectively, "App Content") are owned by the Publisher or licensed to the Publisher. All rights are reserved.
6.2 Limited license. Subject to your compliance with these Terms, the Publisher grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal mobile device for your personal, non-commercial use.
6.3 No user ownership. Because the App does not collect user-created content, there is no user content ownership granted. If user content features are added later, ownership and license terms will be provided at that time.
6.4. Content. The User warrants that the content by the User with or in Publisher's products does not infringe any third party’s rights or laws. Furthermore, it is forbidden to distribute any form of advertising. It is prohibited to spread content including: the portrayal of violence, sexual acts, discriminating, offensive, insulting, racist, defamatory, aspersive or in any other way illegal content.
6.5. Publication. Content accessible via Publisher products may not be copied, distributed or otherwise made publicly available without the consent of the respective copyright holder, except in cases permitted by law.
7.1 Free access. The App is currently free to use. The Publisher may offer paid features, in-app purchases, or subscriptions in the future.
7.2 Platform purchases. All in-app purchases and subscriptions will be processed through the platform (Apple App Store or Google Play). By making a purchase you agree to the applicable platform’s terms, and you acknowledge that Apple or Google — not the Publisher — processes payments and handles refunds according to their policies.
7.3 Refunds. Refunds for purchases must follow Apple’s and Google’s refund policies and procedures. The Publisher will not be responsible for refunds outside of the platform’s mechanisms.
7.4 Taxes. You are responsible for any taxes that may apply to your purchases.
The App may include links to third-party services, websites, or resources that are not owned or controlled by the Publisher. The Publisher is not responsible for the content, policies, or practices of any third-party service. Your use of third-party services may be subject to additional terms.
If you download or use the App on an Apple-branded device, the following additional terms apply:
9.1 These Terms are concluded between you and the Publisher only, and not with Apple Inc. ("Apple"). The Publisher, not Apple, is solely responsible for the App and its content.
9.2 The license granted in Section 6.2 is limited to a non-transferable license to use the App on Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
9.3 Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
9.4 In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
9.5 Apple is not responsible for addressing any claims by you or any third party relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar legislation.
9.6 In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Apple is not responsible for the investigation, defence, settlement or discharge of such claim.
9.7 You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
9.8 Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
10.1 No warranties. THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PUBLISHER DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.2 No guarantee of availability. We do not guarantee that the App will be uninterrupted, error-free, or secure.
10.3 No medical claims. The App offers cognitive training games for entertainment and general mental-fitness purposes only. The App is not a medical device and does not provide medical advice, diagnosis or treatment. No specific health, medical or cognitive outcomes are promised or guaranteed.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE PUBLISHER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR USE) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF APPLICABLE LAW DOES NOT ALLOW THE FOREGOING LIMITATIONS, THE PUBLISHER'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS SHALL BE LIMITED TO THE AMOUNT YOU HAVE PAID TO THE PUBLISHER FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS (CAD 100), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless the Publisher and its officers, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your use of the App, or your violation of any rights of another.
These Terms are governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of Ontario to resolve any dispute or claim arising from or relating to these Terms or the App.
The Publisher reserves the right to amend these Terms and Conditions without stating reasons, insofar as this becomes necessary due to changes in the services of The Publisher or due to legal changes or technical developments. This applies in particular if new offers from The Publisher require new regulations.
The amended Terms and Conditions will be sent to the User in advance by email. If the User does not object to the amended Terms and Conditions within 1 week, they shall be deemed accepted. In the event of an objection, The Publisher may block the account of the user. The Publisher will refer to these legal consequences separately in the email with the amended Terms and Conditions.
We may terminate or suspend your access to the App at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will survive.
We may provide notices to you via email to the address you provide during registration or by posting notices in the App. You may provide notices to us by emailing support@neurree.com.
15.1 Which channel we use. Where a change materially affects your rights or obligations under these Terms — in particular the introduction of fees, a change to how your account may be terminated, or a reduction in what the App provides — we will email you at the address on your account at least 14 days before it takes effect, and show a notice in the App. Other changes, such as corrections, clarifications, restructuring, or updates that keep these Terms accurate without altering what either of us owes the other, take effect when published with an updated “Last updated” date, and we will not email you about them.
15.2 Keeping notices useful. We deliberately limit email notices to changes that genuinely affect you, so that when we do write to you it is worth reading. If you continue to use the App after a change takes effect, you accept the updated Terms. If you do not accept them, you may stop using the App and delete your account at any time.
16.1 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.
16.2 Waiver. Failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
16.3 Entire agreement. These Terms, together with the Privacy Policy and any other terms expressly incorporated herein, constitute the entire agreement between you and the Publisher regarding the App.
If you have questions, complaints, or legal notices, please contact us at support@neurree.com.